Retention Intelligence

AI-powered insights to reduce churn and boost engagement

82

Retention Health

+3 from last month
At-Risk Members

7

Need attention this week

+2 from last week
Automations Triggered

44

This month

59% success rate
Members Saved

26

This month

$3,900 retained revenue

At-Risk Members

AI-identified members who may need attention

SJ
Sarah JohnsonHigh Risk

No bookings in 21 days, usually attends 3x/week

Last visit: 21 days ago

MC
Michael ChenMedium Risk

Membership expires in 5 days, hasn't renewed

Last visit: 3 days ago

EW
Emma WilliamsMedium Risk

Attendance dropped from 4x to 1x/week

Last visit: 8 days ago

DK
David KimLow Risk

Credit pack nearly exhausted, no renewal

Last visit: 2 days ago

Active Automations

Win-back Campaign

Send personalized offer after 14 days of inactivity

12 triggered3 converted
Renewal Reminder

Send reminder 7 days before membership expires

24 triggered18 converted
Attendance Drop Alert

Flag members whose attendance drops 50%+

8 triggered5 converted

Member Engagement Patterns

When your members are most active throughout the week

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Wed
Thu
Fri
Sat
Sun
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AI Insight

Peak engagement is Wednesday evenings (6-8 PM) and Saturday mornings (8-10 AM). Consider adding more classes during these windows to maximize capacity utilization.